Impulsive Top-Down Leadership Decision-Making - werkgeversreview Software Quality Analyst bij Paycom

2,0
16 dec 2022
Aanbevelen
Goedkeuring directeur
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Pluspunten

The team members you work with are truly caring and passionate about helping each other get the job done.

Minpunten

It's with a heavy heart that I have to write this, not only for myself but to shed light on the many people that have been negatively impacted by the top-down leadership style at Paycom. So many employees were loyal to paycom in the tech department; they were ready and willing to work the many years required to retire with the company. In return, the company which relies so heavily on its tech department, decided to provide a mere month's notice to its tech employees to go from a hybrid (one day in the office per week) to a full-time office environment. When the employees cried out for help - pleading for more time to make arrangements to make this change possible - the company responded with "use your PTO," "no, we won't be paying a penny more to you to ease the financial burdens of this change," or "no relocation assistance will be provided." It's difficult to express how uncaring or cruel the company's response was to these pleadings for assistance. These employees wanted to continue to working for Paycom - no one wanted to be forcibly pushed out. All employees in the tech department were promised the terms of employment would remain the same. Perhaps if we had more time to make this change possible, it wouldn't have been so detrimental to our lives of us and our families. To top it all off, the company made this abrupt change in the middle of the holiday season. Even if employees wanted to find other employment, it is almost as if Paycom made this change purposely during a time of the year it is next to impossible to schedule interviews. In addition to Paycom refusing to compensate it's employees an amount comparable to the increase in commute costs, daycare costs, insurance costs, etc., they pay approximately 20-25% less than the national average salary commensurate with role and experience level. Many employees excused this because they were loyal to Paycom and believed in the company. Now, not only did the company completely break the trust of its employees, they are essentially giving demotions in pay to its entire tech department by not compensating for the increase in expenses due to this recent change. It is the EMPLOYEES that built paycom that are paying the ultimate price. And Paycom's responses continue to be "thank you for your comment. We want you to know we hear you," but they do absolutely nothing to properly act and show the employees that built Paycom that they (leadership) really do care. There is little else I can say... I'm speechless that something like this has happened. All I can do is advocate for the team members that I care so deeply for - we are the ones that are suffering. We are the ones that have to uproot our lives because Paycom decided to ONLY give one month's notice. It really could have been different. It could have been done the right way. Unfortunately, thought was not given in this situation. It was an impulsive decision. Thank you for reading.

Ontdek andere reviews over Paycom

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great environment to be working in

Minpunten

Job security was really scary

avatar
Reactie van Paycom
3d
We’re glad to see your experience reflect the collaborative, high-performance environment we maintain at Paycom.
2,0
30 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You can make a lot of money if you are in the right territory and have a good client base that hasn’t been oversold by previous AMs. The training is very good and you will make good friends! The people they hire are smart and fun to be around

Minpunten

If there has been high turnover in your territory it will be hard to sell as the clients have products that have not been properly implemented and are likely gun shy to purchase. It will also depend how “over promised/under delivered” their experience with new business is. The work/life balance can, and probably will, become very toxic. You are on the road constantly if you have a travel heavy territory which makes it difficult to get admin work done during business hours. You will be working before and/or after work - probably on the weekends as well. Ask for transparency in your territory assignment. You want to know how far your furthest client is as you will have to go see them in person at some point

1
avatar
Reactie van Paycom
1d
This is a performance-driven role with high expectations, and team members are given clear direction and the tools to succeed. Those who consistently deliver see meaningful rewards for the work they put in. Please share further feedback with your leader.
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