Percepta - the place where job satisfaction, progression and motivation go to die - werkgeversreview Anonieme werknemer bij Percepta

1,0
16 nov 2012
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Local (for people that happen to live near it) Good work/life ratio

Minpunten

Lack of progression is a serious issue within this company - Percepta offer less employee development than a sandwich shop in Burnley, coupled with the disparate salarys in comparison with Ford, it is very difficult to not feel somewhat short changed. I was lucky to work in one of the better (more grown up) positions, but every day was a grind, every call or email received was bleak and difficult to resolve - coupled with the fact that I was not given the right access or tools to do the job in hand, made the posion untenable. I soon realised that I was little more than a filter between Ford management and the customers. The words "corporate Zombie" will become very familiar if you accept an offer of employment here, never will you feel so undervalued or superfluous to the client (Ford), never will you recieve a nod for a job well done, but will always be made an example of if a foot is put wrong - with this is mind, there is little incentive to do anything but the bear minimum. Job satisfaction is non existant in this pit of dispair.

Ontdek andere reviews over Percepta

5,0
16 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Minpunten

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Reactie van Percepta
4mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
4,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Minpunten

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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