Sadly no longer what it used to be - werkgeversreview Senior EDI Analyst bij PlanSource

2,0
29 mei 2022
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great coworkers, flexibility, learn something new every day. I really used to love working there before Vista people came in to restructure and get ready to sell. You can work there for a year, learn the business and go work anywhere else and make 2x the money (if you can handle to stay that long) I will always be thankful for everything I learned during my time with the company and the good friends I made along the way

Minpunten

Pays well below national average and does not admit to it when $ales is the only department that matters Poor benefit suite for a benefits company Owned by Vista Equity so they’re just outsourcing to India to increase profit and sell Leadership is clueless about their own product EDI department is the core of the business and the most underappreciated and underpaid in the company Everyone who knew anything about anything has left in the last 2 years - including myself New EDI director gives boiler room call center vibes, extremely unprofessional, disrespects employees, tries to put teammates against each other and is tactless and clueless (but we are beginning to suspect this is actually strategical to get onshore analysts to leave so they can continue to grow the India team) ZERO transparency from leadership

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5,0
21 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Minpunten

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

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Reactie van PlanSource
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3,0
14 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Minpunten

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

avatar
Reactie van PlanSource
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
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