it could always be worse - werkgeversreview SME bij PointClickCare

3,0
18 mei 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company vision, products, benefits Nice to work from home You feel a sense of worth from your clients just not so much from management unless you are in the click.

Minpunten

First off this is an honest review of how it can feel to work in a specific department. I can't believe the whole company is this way. Certifications. How does taking a test every week of your life for the first 6-8 months of your career sound? Knowing that if you fail 3 you are fired. Senior & Middle Management (non-home office) The workload is very stressful. The management team are managers not leaders. They have very poor leadership skills. They sometimes imply your job is threatened with deadlines. When you work 45+ hours per week you are told not to document that. Its bad time management on your end and your fault that you couldn't get it done in 40. When the truth is that most people are overworked because the team is understaffed. I cannot believe that Home Office isn't realizing how bad the middle management really is. Most people love the company and their actual job when they are given time to do it. They love the other team members. But works sucks when the management team gets involved. They have no relationship building skills what-so-ever. When they try, you can feel that its forced and it becomes comical. You know the only time you speak with management is when you're doing something wrong or they are giving you more work. Mike the CEO gave a speech at the Christmas party about believing in people and how important each individual is and how the management team needs to have a leadership approach etc. It was a very good talk. I believe he and his team truly care about the culture and their people. But I think the lower level leaders must have been at the bar or something during that part of the meeting because they missed that message by at least a mile. Bottom Line here at this company.... People are not quitting on the company, they are quitting on the managers. By the way Mike and Dave are really great if you get to meet them.

Ontdek andere reviews over PointClickCare

5,0
14 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly people and good benefits

Minpunten

Slow decision making and need for consensus

avatar
Reactie van PointClickCare
1mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1,0
21 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working here was good at one point

Minpunten

Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

avatar
Reactie van PointClickCare
1mo
Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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