Postcode Lottery

Reviews voor Postcode Lottery

Excellent perks and benefits with no downsides - werkgeversreview Marketing Executive bij Postcode Lottery

5,0

8 jul 2026

Marketing executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Excellent Perks and Benefits for employees.

Minpunten

There's really no cons at all.

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1,0

9 jul 2017

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Good salary - Good Pension - Good company days out (two days a year) - Good product to sell - Excellent charitable work that the company undertakes and staff can volunteer at a charity a day a year

Minpunten

- Lack of clear communication and focus within the department, difficult to know what to focus on work wise in a given week. Also relates to getting the monthly bonus as this depends on saying specific things in a call which often change without proper briefings. - Break, Lunch and toilet breaks are timed and staff are constantly informed to keep them low (no chat at the water cooler) - Compulsory overtime with time in lieu given instead of time and a half pay. - Unsociable shift patterns - Constant pressure to sell, retain and cold call - Disciplinary for being ill more than 3 times a year - Excessive layers of management who have tick box exercises for staff feedback and often communicate in a disrespectful manner

Reactie van Postcode Lottery

Thank you for taking the time to submit your review. We’re sorry to hear your comments around working within our Customer Experience department, especially when so many of our team members have provided such fantastic feedback about being a part of the team and communications within it – that’s part of the reason why they voted us one of The Sunday Times Best Small Companies to Work For in 2016. We see from your review that you are a current team member here at People’s Postcode Lottery. We would really appreciate it if you would feedback your concerns to your line manager or the HR team so we can do our best to address them with you personally. Please don’t feel that you would have to discuss this review in order to do so. If not, please be assured your feedback has been passed on in its anonymous form to our HR team, who always welcome feedback from team members to ensure People’s Postcode Lottery is a great place to work.

4,0

17 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Exciting, collaborative, working towards great initiatives

Minpunten

Career progression but overall great place to work

Reactie van Postcode Lottery

Thank you for taking the time to share your feedback. It’s great to hear that you’re enjoying the collaborative environment and feel excited by the initiatives you’re working on, that’s something we really value across the organisation. We also appreciate your comments on career progression. It’s important to us that team members feel supported in their development and have clarity around the opportunities available to them. We’d encourage you to have an open discussion with your manager about your career goals and how you can continue to grow within your role. Your regular 1:1s are a good opportunity to explore this further and ensure you have a clear understanding of the pathways available. Feedback like yours plays an important role in helping us continue to improve how we support our teams. Katie Shortall, Head of HR.

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