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      Progressive Insurance

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      Reviews voor Progressive Insurance

      Customer Service - werkgeversreview Customer Service Representative bij Progressive Insurance

      2,0
      17 nov 2016
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Training/trainers, Medical Insurance, ability to move schedule 2 hours ahead or back

      Minpunten

      Supervisors are not required to take calls, forcing them to know policy changes or know where information is located so that coaching can be beneficial. NO SICK PAY. No SICK TIME. Any absence forces a meeting that basically threatens your job. You are in constant worry that you will lose your job over illness.

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      5,0
      30 jun 2026
      Senior product manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Strong Leadership Consistent Strategy People Oriented Culture

      Minpunten

      Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

      2,0
      4 jul 2026
      Consumer resolution department
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Minpunten

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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