Pluspunten
Good claims handling training if you have the right management. I was trained in a good office and thrived (South Georgia).
Minpunten
However, if you are in Atlanta be prepared to get a full load of claims right after a couple weeks of training. I watched untrained people who were not ready to take on a full load of claims that were drowning in claims. The Atlanta management team does not train their reps but expect them to succeed and holds them accountable but not themselves. They don't even teach diary management. Only a few managers are on top of their game in Atlanta and help their teams. Most have been with the company forever and are just riding it out and padding their retirement. They find ways to ride their reps under the bus.