Not My Favorite Role - werkgeversreview Claim Support Staff bij Progressive Insurance

3,0
17 jan 2022
Aanbevelen
Goedkeuring directeur
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Pluspunten

Flexible scheduling, remote, pay is better than most call centers

Minpunten

Training was horrible. A lot of people have quit the position because our scope of responsibilities seems to be un-clear.. We end up doing a lot of the claims adjuster's light work without getting the pay advantage or Opportunity to apply for the claims adjuster position. Position is generally very stressful because call, complain, request a super visor but supervisors never answer, so you ultimately end up staying on long calls with no resolution because your abilities are limited as a whole. The role just wasn't for me.

Ontdek andere reviews over Progressive Insurance

5,0
7 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great support, great pay and lots of opportunities to grow your career.

Minpunten

No cons in my opinion

2,0
4 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Minpunten

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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