Worst job I’ve ever had - werkgeversreview Customer Service Representative (CSR) bij Progressive Insurance

1,0
6 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Gainshare Work from home Green alert when it’s available

Minpunten

lack of training in onboarding micromanagers Not properly trained Thrown out there without knowledge Forced to make offers ( sales) even though we are not sales. They tell us how to offer and are pushy At first they tell you you have help ( Assist) and they tell you that you don’t have to sell but once you get on, they will write you up for not meeting sales metrics ( again we are not sales) Back to back calls You will be chastised for calling for help even though you’re not properly trained A bunch of fast food like team leads disguised as “supervisors”

Ontdek andere reviews over Progressive Insurance

5,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance is decent

Minpunten

Management can be overbearing with the micromanagement

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Minpunten

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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