Lots of Angry Customers - werkgeversreview Customer Service Representative (CSR) bij Progressive Insurance

3,0
4 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay Flexibility Benefits Supportive Supervisor

Minpunten

Back to Back calls Angry customer Burnout inevitable Must be in position for a year before you can move

Ontdek andere reviews over Progressive Insurance

5,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wonderful people, great networking opportunities and skills training for different roles. They have flexible options for time off outside of PTO. Their VTO comes in handy. Theirs options to switch a working day and make-up time with an off day and vice versa.

Minpunten

It's harder to move into a role outside of your department, but easy to move laterally within it.

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

Minpunten

It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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