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Run far away and watch your back while doing so - werkgeversreview Human Resources bij QVC

2,0

3 jul 2016

Human resources

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Employee discount, benefits, free parking, the corporate campus is nice and updated with a Starbucks inside. Good cafeteria and employee store.

Minpunten

Very political, they "encourage" feedback but don't really want any constructive feedback. Especially in HR, you will be doomed for speaking up or challenging the status quo.

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5,0

21 jun 2026

Order service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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