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The Titanic - werkgeversreview Anonieme werknemer bij QVC

2,0

12 apr 2017

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

My coworkers and manager are fabulous - we are a real team.

Minpunten

I got a half a percent raise last year. Seriously. With a good review. This place used to be fun and engaging, but now it feels like a sinking ship. We're understaffed and forced to work harder and faster with fewer resources. When our issues are raised with upper management, employees are left feeling as though we CREATED the problems and poor sales. It's really sad because I used to love coming here every day, but not anymore.

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5,0

21 jun 2026

Order service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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