QVC

Onderdeel van QVC Group

Reviews voor QVC

flexible - werkgeversreview Customer Service Representative bij QVC

5,0

29 sep 2017

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

they work around school schedules, always willing to work with you if you dont understand the policies

Minpunten

attendance policy isnt great, you can call in but you must wait an entire year for that absence to be removed from your acct

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5,0

21 jun 2026

Order service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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