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      QVC

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      Super Corporate and Top-Down Culture - werkgeversreview User Experience Designer bij QVC

      3,0
      28 apr 2018
      User experience designer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      - Decent opportunities for advancement. Was promoted several times with a 2-year span. - Fun work environment - Good work-life balance. Solid 9-5, Monday through Friday.

      Minpunten

      - Culture of leadership making design decisions based off personal opinions. Little empowerment for design team to make decisions, even if our decisions were backed by research and user-testing. - Projects often felt like busy work.. making prototypes for leadership to show off and claim as "their next big idea", but then never seeing that idea get built. - Designers split into Agile streams completely derailed innovation or any forward thinking. Such narrow focus on quick wins, rather than true innovation. - Projects and priorities were shifted too often. - Corporate culture is a buzzkill. Everything feels so rigid. - Business focuses too much on TV show. Doesn't prioritize eCommerce, apps, or new tech.

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      5,0
      21 jun 2026
      Order service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexibility to work from home.

      Minpunten

      High call volume. Can't even sip water before the next call is coming through

      1,0
      20 jun 2026
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Only pros - wfh and you get a nice discount

      Minpunten

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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