Good start - werkgeversreview IT Service Desk Associate bij QVC

3,0
15 feb 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good as a start for the IT world. You can learn a lot in a short period of time

Minpunten

Depends who's your manager it might be the worst company experience. When I was working, workflow, management, and organizational stuff was a disaster. Also, the salary wasn't great even after over one year of work there

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5,0
30 apr 2026
Anonieme stagiair(e)
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Welcoming team & good place to learn

Minpunten

Remote work made it difficult to build connections

1,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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