QVC

Onderdeel van QVC Group

Reviews voor QVC

Order Entry Representative (seasonal position) - werkgeversreview Order Entry Representative (Seasonal Position) bij QVC

3,0

21 mei 2015

Order entry representative (seasonal position)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great training and work enviroment

Minpunten

Timed phone calls seem inconsiderate almost rude to customers how really require a little more assistance with their shopping choices. Many times customers need to fetch a form of payment and the representative is penalized for this.

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5,0

21 jun 2026

Order service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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