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Not for everyone - werkgeversreview Anonieme werknemer bij QVC

3,0

8 feb 2024

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The benefits are good, and the supervisors are as supportive as possible.

Minpunten

Working conditions are not the best. If you reach a goal, you are punished by a higher goal the next week and then the write ups start until you are let go. Stow is lonely and the music is disgusting and offensive and you are NEVER, under ANY circumstances, allowed to stop the music or listen to anything else.

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5,0

21 jun 2026

Order service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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