QVC

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Alright Job - werkgeversreview Customer Service Specialist bij QVC

2,0

3 mei 2024

Customer service specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You get paid for the work

Minpunten

Overworked and underpaid Customer are extremely entitled and though Qvc has policy and procedures put in place we don't have to follow to make the customer feel more entitled No sick leave; receive points if you have to take unplanned time off due to being sick and those points add up to being terminated

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5,0

30 apr 2026

Anonieme stagiair(e)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Welcoming team & good place to learn

Minpunten

Remote work made it difficult to build connections

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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