Focus and plan - werkgeversreview Director bij QVC

3,0
12 okt 2008
Aanbevelen
Goedkeuring directeur
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Pluspunten

QVC has the financial and people resources to accomplish growth of business and staff. They offer solid compensation on a monetary and benefits side. There are opportunities for personal career growth at this company. The pace initially can be daunting to outsiders because of the complexity of the organizations.

Minpunten

The 24 x 7 nature can mean no line between work and home in demands and expectations. This leads to burn out or just mistakes to get it done. This can happen in many parts of the company but many people stay.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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