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Work hard for your money! - werkgeversreview Customer Service Representative - Remote bij QVC

3,0

14 aug 2025

Customer service representative - remote

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

They did offer bonuses frequently in the beginning. There was a 30 day or completion of training bonus and a 90 day bonus. There was also a shift differential pay. There was opportunity for pay raises the longer you stayed.

Minpunten

It was a HIGH, and sometimes difficult, call volume for the base pay.

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5,0

21 jun 2026

Order service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility to work from home.

Minpunten

High call volume. Can't even sip water before the next call is coming through

1,0

20 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Only pros - wfh and you get a nice discount

Minpunten

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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