Not Worth the Ridicule - werkgeversreview Associate Curator bij RH

1,0
17 mei 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

This is a good role for people trying to get into the interior design field, as it equips you with a transferable skillset.

Minpunten

The one pro is not worth the ridicule. RH's brand becomes their umbrella excuse. Their "high standards" are their excuse for treating employees poorly. I witnessed racism at RH. I witnessed classism at RH. I witnessed illegal practices at RH. RH has exceptionally strict, and often arbitrary, rules that are to be followed blindly. It has a cult mentality that many former employees often speak to. Their long list of rules is to create uniformity. They reject any kind of personality or autonomy. There is no grace from upper management. (Except from Lauralee, the Curator in SF, who showed the most support and care to everyone she worked with- She deserves better than this company!) Management points a lot of fingers and shows no support to employees, only petty complaints in the form of "feedback." Management is unreasonable in most situations. I did not feel supported and I did not feel like anyone had my best interest in mind. I left this job feeling so beat down and tired. It took me a long time to recover from the general feeling I got at work here every day. This job radicalized me and has taught me not to accept mistreatment in any form and to stand up for my peers when they too are mistreated.

Ontdek andere reviews over RH

5,0
3 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great work environment, flexible and compassionate leaders, very well-run system for any employee concerns

Minpunten

no cons at all for rh

4,0
20 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

One of the strongest aspects of this role is the autonomy. I’m trusted to make decisions that genuinely support the customer experience without constant approval from leadership. If I believe an exchange plus a $250 gift card is the right solution to preserve a relationship, I’m empowered to do that. That level of trust creates confidence and allows us to move quickly when issues arise. Leadership is accessible when needed, especially in escalated situations. I’ve never felt left alone to manage something beyond my scope. There is also regular voluntary overtime available, which is a plus for those looking to increase their hours. For someone transitioning from another industry, the environment feels more structured and brand-focused, which has been refreshing

Minpunten

The clientele can be challenging. Some customers assume that spending thousands of dollars entitles them to treat frontline employees disrespectfully, even when those employees had no involvement in the original issue. It can also be frustrating to hold a boundary with a customer, only to see it reversed after escalation. While I understand the desire to preserve relationships, it can unintentionally undermine employee confidence and consistency in standards. Because RH carries so many collections and product variations, the learning curve is steep. Customers often expect immediate, detailed product knowledge, which takes time to develop.

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