Rainmaker Review - werkgeversreview Account Manager bij Rainmaker Systems

2,0
11 aug 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The sales managers really try hard. If you are applying as a rep, you will likely have a good relationship with your manager. The pay will be bad but your hours are set. Most of the entry-level and front line management are great people.

Minpunten

If you are applying for a management position, you will receive a quarterly bonus based against goals. Unfortunately, the goals are not shared with you. The company does not offer vacation, indicating you can work time in when its convienient with your management team, which means almost never. Expect turnover in at the executive level every 18 mos or 2 years. They do offer 401K, but do not provide any matching. They try to do the impossible with the wrong tools. That is, they try to run sales and marketing programs with call center tools with no ability to manage pipeline, etc. Too often they push Manila as a viable option for their customers, provide rock bottom pricing, only to bring the business back to the US due to poor quality, but at the same price.

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5,0
8 mrt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

benefits are excellent, virtual work environment

Minpunten

Virtual environment limits relationship building

2,0
16 aug 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free bad coffee. Good location, friendly coworkers.

Minpunten

I went through 6 weeks of poor training that mostly involved the trainers and management talking about what they were going to have for lunch rather than helping me with questions that I had. I hounded them for over a month about some time off that I made them aware of during my interview. I was finally approved the time off the day before I had to leave town. Needless to say, I was ecstatic with my manager about the approval. They then called me three days into my time off and left me a voice mail saying that I was fired. I was the top seller in my campaign and had my time off approved. I was shocked to hear the news. I called back and left my manager a voice mail. She never called me back. From what I heard from other associates, Rainmaker shows a lot of favoritism, and so they kept the associates that would buy their manager Starbucks every morning and let some of their other top associates go to save some money. Poor company with a stupid gong that they hit during high call volume in the middle of the center. No guidance, high expectations, little pay-off.

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