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      Hostile Work Environment - werkgeversreview Member Service Representative bij Rakuten

      1,0
      26 aug 2019
      Member service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Decent health benefits and PTO (Lord knows you need the PTO to escape the toxic environment this place has evolved into)

      Minpunten

      This used to be the best place to work in the area, but has steadily progressed downhill into a very hostile work environment due to the newest member of Management. Micromanaging has become the "norm" and you are no longer entrusted to do your job. New hires are getting paid mere pennies below tenured employees.

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      5,0
      25 mrt 2026
      Senior designer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Minpunten

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1,0
      6 jul 2026
      Member service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Free food, benefits are good

      Minpunten

      Pay was so bad. The management was awful.

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