Rakuten

Reviews voor Rakuten

The job was simple and management appeared to care about employees. There were some issues, but I would work there again - werkgeversreview Tier I Customer Service Representative bij Rakuten

4,0

24 sep 2015

Tier i customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Catered lunch for first shift. Left overs and fully stocked kitchen for second and third shifts. Friendly atmosphere and good coworkers.

Minpunten

Some minor bickering amongst staff members. There is a bias towards putting employees with kids on first shift, which is understandable. Management did tell me that they would rehire me during the next Q4 rush, but I have yet to get a response from anyone regarding my inquiries on the subject.

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5,0

25 mrt 2026

Senior designer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Minpunten

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1,0

6 jul 2026

Member service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Free food, benefits are good

Minpunten

Pay was so bad. The management was awful.

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