Decent hybrid work but poor management and pay - werkgeversreview Customer Service Representative bij Rentokil Initial

2,0
19 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hybrid working was decent but that was it really

Minpunten

Management, minimum wage, terrible bonus structure, run down office

avatar
Reactie van Rentokil Initial
1mo
Thank you for sharing your feedback. We are glad to hear that you found the hybrid working model to be decent during your time with us. However, we are sorry to learn that you were disappointed with the management, compensation, and office environment. If you would like to provide us with more detail so we can investigate this please email us at feedback-uk@rentokil-initial.com

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5,0
14 nov 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Minpunten

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

some good benefits nice managers/supervisors work from home

Minpunten

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

avatar
Reactie van Rentokil Initial
2w
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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