Reward

A lot of improvements to be made. - werkgeversreview Anonieme werknemer bij Reward

2,0

4 apr 2018

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Product and field are very interesting, some really great brands as clients. The people are genuinely very nice, though many have left recently. Multiculturalism is encouraged and revered. Benefits are okay, though there’s still improvements that could be made. Job is interesting but very little chance for progressions because company is very top-heavy.

Minpunten

Senior Management team took their eyes off the ball and have now lost the essence of what made Reward great in the first place – the people. Because it wasn’t being reinforced by the senior team, by the end the culture itself was entirely dependent on a handful of staff members who now no longer work there. There’s been a mass exodus of staff (some of which were let go by the company and others who have had enough) which doesn’t look like it’s slowing down any time soon. There’s an inner circle with senior management and some of the staff – anyone outside this circle isn’t treated well and I’ve witnessed some bullying behaviour which never gets addressed even when reported. The vision of Reward is being overlooked because I think they’re gearing up to be sold, which explains why entire departments have been stripped of staff. But in their rush to minimise their operating costs so that the books look better, there’s been a lot of operational mistakes that have cost Reward some huge clients. I truly believe these mistakes are being made because the staff don’t believe in the vision anymore and that they aren’t motivated or treated well.

Reactie van Reward

Thank you for taking the time to leave a review, we truly value your feedback. We agree, Reward is made up of dedicated, passionate, diverse and friendly individuals. The product itself and our data are incredible assets and we are in the process of hiring a Business Product Manager to accelerate these even further. Reward has been through a period of transition, with some tough decisions made within our Technology and Sales teams. With any business change there are inevitable knock on effects. Conscious of this, we have worked hard over the last 6 months to take a real look in the mirror. We’ve revisited and redefined Reward’s brand essence including articulating our business vision and mission and importantly the values and behaviours we expect to see exhibited across the business from top to bottom. During this process we took the time to revisit and clarify the foundations of our business because we know that in doing so it will help every existing employee and future employees to get a real sense of what it is like to be part of the family. We recognise that this is a journey and something that requires continual focus, but with our refreshed brand and rejuvenated sense of culture the future feels bright and we are seeing positive feedback across the team. All the best for the future.

A lot of improvements to be made. - werkgeversreview Anonieme werknemer bij Reward

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