A lot of improvements to be made. - werkgeversreview Anonieme werknemer bij Reward

2,0
4 apr 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Product and field are very interesting, some really great brands as clients. The people are genuinely very nice, though many have left recently. Multiculturalism is encouraged and revered. Benefits are okay, though there’s still improvements that could be made. Job is interesting but very little chance for progressions because company is very top-heavy.

Minpunten

Senior Management team took their eyes off the ball and have now lost the essence of what made Reward great in the first place – the people. Because it wasn’t being reinforced by the senior team, by the end the culture itself was entirely dependent on a handful of staff members who now no longer work there. There’s been a mass exodus of staff (some of which were let go by the company and others who have had enough) which doesn’t look like it’s slowing down any time soon. There’s an inner circle with senior management and some of the staff – anyone outside this circle isn’t treated well and I’ve witnessed some bullying behaviour which never gets addressed even when reported. The vision of Reward is being overlooked because I think they’re gearing up to be sold, which explains why entire departments have been stripped of staff. But in their rush to minimise their operating costs so that the books look better, there’s been a lot of operational mistakes that have cost Reward some huge clients. I truly believe these mistakes are being made because the staff don’t believe in the vision anymore and that they aren’t motivated or treated well.

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Reactie van Reward
7y
Thank you for taking the time to leave a review, we truly value your feedback. We agree, Reward is made up of dedicated, passionate, diverse and friendly individuals. The product itself and our data are incredible assets and we are in the process of hiring a Business Product Manager to accelerate these even further. Reward has been through a period of transition, with some tough decisions made within our Technology and Sales teams. With any business change there are inevitable knock on effects. Conscious of this, we have worked hard over the last 6 months to take a real look in the mirror. We’ve revisited and redefined Reward’s brand essence including articulating our business vision and mission and importantly the values and behaviours we expect to see exhibited across the business from top to bottom. During this process we took the time to revisit and clarify the foundations of our business because we know that in doing so it will help every existing employee and future employees to get a real sense of what it is like to be part of the family. We recognise that this is a journey and something that requires continual focus, but with our refreshed brand and rejuvenated sense of culture the future feels bright and we are seeing positive feedback across the team. All the best for the future.

Ontdek andere reviews over Reward

5,0
20 okt 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I had a great time learning from some top-tier developers, and made some great friends and connections.

Minpunten

Passion and drive sometimes exceeded team capacity. This was over a year ago, and I have heard great things since.

2
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Reactie van Reward
3y
Thank you for your kind words, we are glad you enjoyed your time at Reward. Wishing you all the very best for the future.
5,0
17 jan 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company offers great social events that help build strong relationships across teams. The offices are well-designed, and the benefits package is competitive and well thought out. The work is challenging yet interesting and meaningful, with strong development and promotional opportunities. There are good opportunities for professional development and continuous learning. Employees have the chance to travel between offices, which supports collaboration and career growth. The leadership teams are available, approachable, and open to conversation. The company is stable, providing a strong sense of long-term opportunity.

Minpunten

Teams are close-knit, which can occasionally lead to gossip. Support from managers could be improved.

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Reactie van Reward
4mo
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you value our social events, office environment, benefits, professional development opportunities, and approachable leadership. We also appreciate your honesty regarding areas for improvement. We take your feedback about manager support and inclusiveness seriously and will continue to provide training and resources to ensure all team members feel supported and empowered. Your insights are invaluable in helping us maintain a positive, collaborative, and growth-oriented workplace. The People Team
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