CSM - werkgeversreview Customer Success Manager bij Rhythm Software

2,0
19 aug 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hard working team. Awesome customers. Good pay. Flexible start times.

Minpunten

Lots of bugs in product. Feedback gets bottle necked at upper management due to chain of command. No work/life balance due to startup culture. No structure or knowledge management. Many roles wearing multiple hats with no pay increase when new responsibilities are taken on. No company buy in.

Ontdek andere reviews over Rhythm Software

5,0
16 mei 2022
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I honestly never thought I'd enjoy getting up everyday to work, joining the Rhythm team changed that for me. This team consists of some of the most amazing, intelligent, and welcoming people I've ever had the pleasure to work with. I'm really happy with my decision!!

Minpunten

None that I can think of

1
3,0
4 okt 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The individual contributors are great Flexible work The actual role and responsibilities are fun

Minpunten

Going downhill. Too many personal relationships between leadership, "HR", and staff influence day-to-day dynamics. The customer support team bears the brunt of problems, since they are overwhelmed by support tickets and issues that rely on a single individual to resolve, which isn't a sustainable approach. Leadership seems overwhelmed and it's trickling down.

3
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