AVOID AT ALL COSTS - werkgeversreview Customer Service Representative bij Rightangled

1,0
29 mrt 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- great customer service team to work with, everyone geled really well together and we supported each other

Minpunten

- CEO likes to micromanage (which is perfectly fine, however there needs to be trust in place as well) - CEO monitors personal work emails as well as Slack/Hubspot messages - Did not have proper tools to be onboarded correctly - CEO spoke to his staff in a degrading manner - Didn't feel safe to contribute ideas or ask for time off for personal reasons as afraid of what the CEO would think - Shames you on an open network (if you are on a Google Meeting with everyone at work, it takes place there or via a Slack Channel - then he tries to delete the evidence of it taking place) - CEO has been known not to pay staff; witheld payments for staff who have resigned - CEO takes no responsiblity if things go wrong and likes to blame others - CEO will ask you to do things that are not part of the job description

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Reactie van Rightangled
4y
Hello, Many thanks for your valuable feedback and review. It is quite unfortunate to see that your experience at Rightangled wasn't as expected. At the time of your onboarding the company was going through unprecedented times of growth and scale, we were growing at a rate of 900% YoY, and being a small startup back then we needed to onboard much needed support from qualified agents as soon as possible, so that the company could cope with the demand it was having. It is unfortunate that you didn't feel there was enough training or support to help you flourish in your position, but I am more than happy to let you know that all new joiners in Rightangled now receive a full 2 weeks training program to help them navigate all of the company's policies and exact procedures. Please don't hesitate to email us at hr@rightangled.co should you wish to discuss your feedback further. Again, thank you very much for your feedback and we wish you all the best in your future endeavors. Kind regards, Abbe

Ontdek andere reviews over Rightangled

5,0
17 dec 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly and helpful colleagues Hard working culture Company has big growth plans so is a good time to join

Minpunten

While the job so far has been overall positive, one improvement that could be made is the company focusing more on EVP, however this has been assured that it will be improved in 2026 by implementing more competitive compensations/benefits and improving the company culture.

avatar
Reactie van Rightangled
6mo
Thank you for taking the time to share your feedback and for highlighting the supportive colleagues, strong work ethic, and growth ambitions at Rightangled. We’re pleased to hear that your experience has been overall positive. You’re absolutely right that strengthening our employee value proposition (EVP) is an important focus as we continue to scale. We’re actively working toward enhancing compensation, benefits, and elements of our company culture, with planned improvements aligned to our longer-term growth roadmap. We appreciate your engagement and contribution during this phase of the company’s journey and look forward to continuing to build a rewarding and supportive workplace together.
2,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pace of the company felt unmatched at times. You’re in a high octane environment, and there’s a lot of trust placed in employees to do their best and problem solve at speed. When you’re flying, you really are flying. Definitely beneficial for people trying to dive into the deep end, especially across marketing as it becomes a rapid fire curve in upskilling and understanding a really unique industry. You really do become accustomed to the pace of a scaling business, and like I’ve said when the work bears fruits it’s really rewarding to see and it’s shared by upper management. Also opportunities for travel which is a nice bonus.

Minpunten

Having seen the nature of the company and the fire/hire mentality across the board, something like job security isn’t a word I’d hang on the sign. The intention for great things is there, but fostering a positive environment for growth is something that is lacking. I truly believe Abdullah and the team have the best intentions to evolve people in the workplace, but from my experience, this is something that feels a bit left behind when the going gets tough. I genuinely had an overall positive experience here and wish nothing but the best for the company, but there are ripples that show around the office from time to time. When it comes to more junior hires, it’s hard to see the outlook on development and allowing people to slot into the work overtime. Expectations are high, and if it’s felt that you’re not at the standard, you’ll know very quickly.

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