Overall good - werkgeversreview Senior Customer Support Associate bij STEMCELL Technologies

4,0
15 mei 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Team dynamic is positive. -Work from home. -Benefits are great. -Flexible PTO and work schedule.

Minpunten

-My Manager once tried to promote a new hire just after their 3 month probation period ended to a Supervisor position instead of people who have been there for years and had more knowledge (nepotism?). So tenure tends to seem unimportant (we were told tenure doesn't play a big factor into those decisions as well so...at least in my department). -You can work as hard as you want and jump through hoops of flames, but it won't really matter since you seldom get promoted: positions don't open up very often (in my department), causing people to coast if they can as they rarely need filling. -Lots of multitasking and being asked to take on tasks that are outside of your title's description. -There is alot. ALOT of information to absorb. Inversely, many other departments seem to LACK this depth when it comes to training. This causes a ton of miscommunication, errors and delays. Our Manager sends them feedback every time (for the nth time on many topics), but we still see those issues take place on a regular basis. Just bad structuring and communication.

Ontdek andere reviews over STEMCELL Technologies

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome experience would highly recommend

Minpunten

Barely any good place to work

1,0
4 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good quality products. Dedicated individual contributors, intelligent colleagues.

Minpunten

Living in a bubble. They still think they are in the 90s. The thinking is painstakingly slow. Senior management including VPs and senior VPs are extremely inbred in their thinking. They are all perfectly aligned in completely wrong direction. They do the bare minimum and some cannot even hold a decent intellectual conversation. There is a ton of favoritism and only yes men get promoted so everyone is ‘aligned’. If you want to do mundane level thinking and kill your creativity and innovative spirit join this company. It has gotten worse in the last few years. Those currently there are dying to leave but just hanging by the last thread just because the current market is so tight that there is nowhere to go. The senior execs are there for 15-20 years no because they are loyal but because they know they cannot find any other employer who would tolerate their slow thinking.

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