Pluspunten
The people you work with are usually fun to be around. The managers at the store level usually try to work with you as much as they can.
Minpunten
Corporate does not care about you. They cut your commission rates, and while they increase the price and benefits on every other aspect your commission will be the last thing that will never increase. They are out of touch with current trends in the industry. They are reluctant to change their archaic business model. There is zero transparency between the brick and motars and corporate intensions. Brick and mortar employees have to do a number of task on a daily and weekly basis however the dot com employees will constantly take, or steal, your sales, will no regard to how it effects the brick and mortars all while getting higher commission rates for a fraction of the work. They constantly berate and hound the employees about making sales force calls, doing used gear uploads, attempting to maintain a high ESP percentage, making sure you obtain every customers email so they can spam them, trying to force every customer to apply for a Sam Ash credit card, dealing with terrible entitled arrogant customers, maintaining the departments, and merchandising all while you are either the only employee in the department, or you a constantly having to worry about if you are going to break your commission base and lose your job because your commission rates usually hovers anywhere from .5-2% makes for a high stress little reward environment. Also HR is not there to help they employees, they are there to help corporate stay out of trouble, which is usually most of the time.