Pluspunten
I have worked at a couple of different Sears locations over the years, and I have always been very pleased with the friendliness of the employees and *most* of the management. I have always felt that I was respected. The pay is okay. Makes for a better part-time job than full-time job.
Minpunten
Although statistics are important, there seems to be an over-reliance on the metrics in Loss Prevention. Unfortunately, the store LP personnel are held accountable and "own" general liability and workers' compensation goals, and "own" such matters as compliance with key policies and the like, but the store LP personnel aren't given any teeth to enforce such matters. Further, no personnel action should ever be taken on the basis of internal or external apprehension numbers. I've seen it happen once, and it should never happen. In doing so, the number amounts to a quota... and, much like with law enforcement, LP quotas are unethical.