Overall satisfied - werkgeversreview Claim Representative I bij Sentry

4,0
4 okt 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A lot of experienced and senior adjusters, friendly and welcoming environment, a lot of support from management to asure that you are within guidelines and you learn a lot of laws in different states

Minpunten

Very fast pace and you have to be the type of individual that can treat every customer with respect regardless the scenario

avatar
Reactie van Sentry
8y
Thank you for your feedback and for recognizing our efforts to provide a friendly and welcoming work environment. Our Claims leadership is committed to providing associates with a workplace that promotes learning and professional development. The claims representative position can be challenging, but very rewarding, as it’s the role our customers rely on to address their personal needs when there is a loss. Thanks for sharing your comments. We’re always striving to improve, so we sincerely appreciate your feedback. Michele Dufresne – VP Chief Claims Officer

Ontdek andere reviews over Sentry

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance is great

Minpunten

pay is below national average

avatar
Reactie van Sentry
2w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Multiple office locations across the country Hybrid system for those that like to be in office

Minpunten

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

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Reactie van Sentry
3d
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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