Great place - werkgeversreview Claim Representative II bij Sentry

5,0
18 jan 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule, work from home, great benefits

Minpunten

Work life balance, and workload,

avatar
Reactie van Sentry
4y
I appreciate you taking the time to share your feedback with us. I’m happy to see the things you’re enjoying in your role. I understand workloads can be a challenge, and I appreciate our Claims teams’ hard work. Claims loads have been more of a challenge due to the volatile claim volumes as COVID-19 protocols across the country remain fluid. We’re actively recruiting additional claim representatives to help stabilize our workloads. I encourage you to share feedback with your manager about how we can help set you up for success. Michele Dufresne – Chief Claims Officer

Ontdek andere reviews over Sentry

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance is great

Minpunten

pay is below national average

avatar
Reactie van Sentry
2w
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
2,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Multiple office locations across the country Hybrid system for those that like to be in office

Minpunten

Poor communication Low pay compared to other industry positions Software is old and outdated Positions that are typically salary are hourly based Most "surveys" to gauge employee sentiment are constructed in such a way that no negative feedback can be left Hybrid or in office is required, no option for full remote If you happen to be full remote, there is no upward mobility possible for you, period. Excessive workload Not very good benefits

avatar
Reactie van Sentry
1d
Thank you for your feedback. We understand that workloads can fluctuate from time to time and encourage our associates to have conversations with their leadership teams for support. Our organization regularly reviews market rates to ensure our compensation rates are competitive. We also strive to offer work life balance along with growth opportunities. We believe our hybrid model is the right blend of at-home days to support flexibility, and in-office days to support team collaboration. Regarding your other comments, we take feedback like this seriously, and I encourage you to reach out to me or another supervisor to discuss your concerns further. Mike Livermoore, AVP Personal Lines Claims
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