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      Service Management Group

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      Reviews voor Service Management Group

      Company going through changes - werkgeversreview Anonieme werknemer bij Service Management Group

      4,0
      24 feb 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      100% remote work, and people are generally very collaborative.

      Minpunten

      It is not a stable environment. Leadership and teams change frequently, and they are losing many customers to the competition.

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      5,0
      8 apr 2026
      Support engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The team is very supportive and always willing to help troubleshoot complex issues.

      Minpunten

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2,0
      11 apr 2026
      Senior csm
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Unlimited PTO Interesting clients Work from home Average pay

      Minpunten

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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      Reviews voor Service Management GroupReview voor Service Management Group