Service Management Group

Reviews voor Service Management Group

Headed to the right and up - werkgeversreview Anonieme werknemer bij Service Management Group

5,0

17 mrt 2025

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great onboarding process and decent benefits package. Leadership and peers have all been very welcoming and supportive to get me up to speed. Solid investments in the platform opening up good innovation strategy.

Minpunten

Work needs to be put into a career ladder but it's acknowledged and underway.

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5,0

8 apr 2026

Support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The team is very supportive and always willing to help troubleshoot complex issues.

Minpunten

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2,0

11 apr 2026

Senior csm

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Unlimited PTO Interesting clients Work from home Average pay

Minpunten

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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Reviews voor Service Management Group Review voor Service Management Group