Great colleagues and work-life balance, but room for improvement with growth and leadership - werkgeversreview Product Manager bij ServiceNow

4,0
20 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1. Amazing colleagues (smart, hardworking, passionate) 2. Decent work-life balance; few places I've been at where people can comfortably use unlimited PTO and ~monthly wellness days 3. Company is "stabilizing" in terms of growth. No mass layoffs compared to most competitors, though we are flattening. 4. Positive workplace culture overall 5. Remote centric, very supportive of people with families

Minpunten

1. Workplace politics and leadership conflicts feel more apparent in day-to-day work. Much of our work feels more like appeasing these situations vs. driving value 2. Priorities and projects shift all the time, often last minute, without clear business reasons from leaders. While expectations to still execute are at 110%. Causes lots of stress and thankless work for people in mid-level roles 3. Constant re-orgs, every 2-3 months, is taxing. Causing more inefficiencies with governance and execution 4. Stock price has fallen by more than 50% in past year. Hasn't been the best for worker morale since a lot of our comp is tied to this 5. No budget for team-building or in-person activities, even annual, to offset remote work life. Ex. some teams have worked together for years and still never met.

Ontdek andere reviews over ServiceNow

5,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, benefits, flexible time off

Minpunten

Workload and difficult work life balance

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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