Growing pains and culture issues - werkgeversreview Senior Manager bij ServiceNow

1,0
10 mei 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

RSU, great product although using outdated technologies

Minpunten

Yes Man Culture in which you are expected to agree with everything. No feedback asked or taken. Lack of clear communication about central processes and expectations but you get a slap on the wrist if you missed something. Longterm employee especially in middle-management are resistant to change and refuse the acknowledge that the company has grown. Conflicts between locations (SD and SC), silos and overall bad culture and morale. Employees on all levels, including managers are afraid to speak up. Lack of consistent HR processes, no goals setting or performance measurement practices, no peer/360 feedback. High turnover rate, many people put up with culture and stay because of RSU, many leave after their 1st year vesting, and some don't last as long.

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5,0
3 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Big Tech health + vision + dental benefits

Minpunten

Significant change and movement in org.

3,0
24 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Minpunten

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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