4,0
25 mei 2017
Voormalige werknemer, meer dan 3 jaar
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
ServiceNow (SN) PS Leadership is very experienced and generally treats their field staff as professionals. Delivery Managers are allowed to manage the accounts to insure customer satisfaction.
Minpunten
SN Leadership needs to listen more to the field managers with regards to tools set used and staffing requirements. The use of "pools" for resources based on practices works but the field managers need to have a greater voice in projects assignments.