Highly political and Toxic Environment - werkgeversreview Senior Software Engineer bij ServiceNow

1,0
24 feb 2019
Aanbevelen
Goedkeuring directeur
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Pluspunten

None that I can think of

Minpunten

Highly political and toxic environment with lot of back stabbing and finger pointing. Cronyism is widespread. Managers have lot of power without any checks and balances. 360 feedback is a scam as managers use it to manage folks with negative feedback out. ICs are essentially at the mercy of their manager. Overtime the best leaders have left and now you are left with incompetent managers who have zero EQ, questionable integrity, fragile egos and focused on empire building. They see engineers as resources aka slaves that can be easily replaced. This is especially true in Kirkland office and in cloud infrastructure development org. The management here is truly messed up that someone who is demoted for failure to deliver will again be given the same responsibilities. And this is not because the person has shown improvement but because his replacement also messed up. Joining cloud infrastructure development org as Software Engineer would mean that you are working on ServiceNow platform and won't have much flexibility to innovate or try something new. The managers there have no development background and are scared of trying anything new that carries some amount of risk. They would rather be safe and let the platform team deal with all challenges. As an IC you are not going to learn anything new that would help you grow unless your goal is to become a certified ServiceNow developer.

Ontdek andere reviews over ServiceNow

5,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, benefits, flexible time off

Minpunten

Workload and difficult work life balance

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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