People who wants to work for top software company should seriously avoid Servicenow. - werkgeversreview Software Engineer bij ServiceNow

1,0
10 nov 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Only good thing is RSU and facilities. Share prices has increased drastically over last couple of years.

Minpunten

1. India development center is support center of USA. 2. Technically incompetent managers from the USA are running this company. Do not join Virtual Agent team in India, people running the team has zero technical knowledge. 3. Bootlicking is the only way to get promotion. 4. Architecture is very old, noone uses outside company. 5. There is no clarity about career development plan and levels. You can find 4 years experienced lateral hire having higher level than 8 years experienced existing employee. 6. If you work there for more than 2 years you become unemployable.

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5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Minpunten

- Hard to get remote position nowadays - Could have better pay

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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