21st century people and product, 19th century leadership - werkgeversreview Anonieme werknemer bij ServiceNow

2,0
15 mei 2014
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay, thriving market, happy customers, it's fun to bring a product to customers that actually works. I worked with some of the brightest people I've ever met here. Prior to the IPO, this was the best company to work for in the technology sector.

Minpunten

There is no culture of employee development. There are also two standards for employees - if you're tied into Slootman's team from a previous company or not. If you're in, you have the opportunity to advance, sometimes despite poor personal performance, if not, you can grind your fingers to the bone and be anchored in place or even demoted. You're either in or you're out. Gender diversity is very poor, with nearly all leadership and management roles filled by white males. The workplace itself is very sterile and tense - people don't smile. Directives are top-down with the sole goal of driving numbers. There is no vision as to what the purpose of the company is other than to make money in the short time when cloud replacements for legacy systems is still a novelty. The company does not give back to the San Jose or San Diego community in any real way. This is a great place to work if you follow orders without question and capitalize on every opportunity to stroke your manager's and director's ego. Customer focus is a formality - formerly simple, customer-friendly pricing was replaced by a complex matrix of pricing designed only to break out numbers for Wall street and position NOW with the PaaS players. The company's soul died the day of the IPO. Now it's just another EMC or Oracle. A lot of people will get rich and they will continue to sell a lot of product, but the current leadership have squandered the opportunity that Fred created to build a truly great company worthy of the fantastic technology.

Ontdek andere reviews over ServiceNow

5,0
3 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Big Tech health + vision + dental benefits

Minpunten

Significant change and movement in org.

3,0
24 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Minpunten

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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