Great first year, excited for the future! - werkgeversreview Renewal Account Manager bij ServiceNow

5,0
30 jan 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

It has been a great experience working at ServiceNow. From the hiring process, to onboarding, ramping up with fellow new hires, as well as getting the trust and support from my teammates has been nothing short of fantastic. When joining, coming from a small software company that I've been a part of for nearly 13 years, I did wonder if I was going to be 'one of many' and would get lost in such a large organization. ServiceNow has proven to me over the past year that this fear could not be further from the truth; I feel welcomed and really experienced that I directly contribute to how well ServiceNow is doing, together with my direct team and everyone!

Minpunten

As ServiceNow has been growing so incredibly fast, there are some systems & processes that are only now catching up to where they need to be. ServiceNow has been transparent with me what these challenges were and they have been open to critical feedback, all with the intention of becoming better.

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5,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay, benefits, flexible time off

Minpunten

Workload and difficult work life balance

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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