Great Salary and Benefits, but Toxic Management - werkgeversreview Recruiting Coordinator bij ServiceNow

1,0
11 mrt 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

While working as a Recruiting Coordinator at ServiceNow, I appreciated the competitive salary and solid benefits package. Compensation was definitely a strong point, and the company offers good perks compared to industry standards.

Minpunten

Management was a major downside. Leadership lacked emotional intelligence, creating a hostile and fear-driven work environment. Micromanagement was excessive, and rather than fostering growth and collaboration, some managers resorted to childish behavior, threats, and unnecessary pressure. Instead of feeling supported, many employees felt anxious and undervalued. ServiceNow has great potential, but unless leadership improves its approach to people management, the work culture will continue to suffer.

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5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Minpunten

- Hard to get remote position nowadays - Could have better pay

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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