Life is horrible afte ServiceNow - Micromanagement, politics, and credit-stealing! - werkgeversreview Product Designer bij ServiceNow

1,0
2 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

RSUs/stocks Strong brand recognition and vision! Wellbeing Time-offs! ❤️ Great office Space and good meals - though some tech (e.g., conference room tools) feels outdated. Remote work (Only for people outside Hyderabad)

Minpunten

Micromanagement is normalized: If you end up with a micromanaging manager, expect daily syncs, feedback at 10 AM, and pressure to deliver polished decks by 3 PM, despite a calendar full of meetings and no real focus time. Work-life balance is a joke: Late-night meetings with U.S. teams are common. Days often begin at 9 AM and run past 10 PM. Feedback comes late, and you're expected to revise and present under pressure. Saying “no” is silently penalized - You can't have a life other than ServiceNow. Broken credit culture: Core contributors are overlooked, while those who polish slides or align with managers receive praise. Career growth depends more on being liked than being good. Many strong designers remain stuck due to biased management. Stunted growth paths: Staff roles are often assigned based on favoritism - not skill. Promotions are unclear and political. You’ll be told you’re “not ready,” then see others promoted for far less. You need to be liked. Lack of psychological safety: Weekly WIP reviews feel like high-stakes presentations. Managers often question your ideas just before a review, then take credit when things go well. Creativity is replaced with anxiety. Design has no strategic role: Execution trumps innovation. Projects revolve around impressing leadership's, not user needs. Too many cooks!! Success will be shared, failure will be just owned by you. Managers act as gatekeepers, creating a hierarchy that makes honest feedback and upward communication difficult. I have seen retaliation in reality here. Fake focus time: “Focus Fridays” are packed with meetings, check-ins, and reporting. No real time is given for deep work or learning. Overemphasis on presentation: An excessive amount of time is spent preparing decks. Even how you speak is micromanaged. People will tell you what to say and how to say it. The pressure to present overshadows the actual design work. Not a place for creative work or innovation from design perspective.

Ontdek andere reviews over ServiceNow

5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Minpunten

- Hard to get remote position nowadays - Could have better pay

2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Minpunten

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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