Review - werkgeversreview Customer Service Representative bij Shift4

3,0
24 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of reward for performing your job properly

Minpunten

Horrible hours due to Us time zone diffrence

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Reactie van Shift4
2mo
We appreciate you taking the time to share your experience at Shift4. We appreciate the positive aspects you highlighted, such as reward for performance. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.

Ontdek andere reviews over Shift4

5,0
18 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really nice environment and everyone is really kind

Minpunten

Can be a bit slow sometimes

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great opportunity to gain hands-on experience with large-scale payment systems and work alongside talented engineering teams. I developed a strong understanding of payment processing, backend systems, and enterprise technology while working on challenging, high-impact projects.

Minpunten

Executive leadership often seemed disconnected from the realities of running the business, with limited visibility into team capacity and the long-term impact that repeated layoffs had on product quality, customer experience, and operational effectiveness. Many managers and directors were strong technical contributors but lacked the people leadership skills needed to build and support high-performing teams. My experience included frequent micromanagement, unrealistic expectations, public criticism, and a tendency to assign blame rather than encourage collaboration. This created a culture of low morale and made it difficult for employees to do their best work.

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