Team is good but mainly in the UK - werkgeversreview Customer Support Representative I bij Simpro

One of the standout aspects of the company is its open and transparent management style. Leadership genuinely listens to ideas and encourages feedback from all levels of the organization. This creates a collaborative culture where employees feel valued and part of the company’s vision for growth.

The global nature of the company can be a bit challenging at times. With teams spread across different time zones, coordinating meetings and ensuring seamless collaboration can sometimes be tricky. There are times when it feels like the workday never truly ends, as you're either catching up with colleagues in other regions or waiting for responses across time zones. But this is a common challenge in global companies, and with the right mindset, it can be managed.

Non upon my voluntary departure.

The new CEO? A MAGA Miami man installed by K1 like a hood ornament on a car with no engine. EDM blaring through the office. Twenty minutes late to his own all-hands. Executives who can't be bothered to show up to meetings they scheduled. This is leadership now. This is the vision. And God help you if you're a woman. Welcome back to the 90s, sweetheart. The good ol' boys club is fully operational. If you enjoy being sexually harassed on Google calls, you've found your people. If you enjoy being excluded from meetings that are literally about your job, and then talked over when you somehow make it in, congratulations, you're thriving. The Kaseya crew brought their whole culture with them and planted it like a flag. Meanwhile, customers - real people, good people who trusted this software to run their livelihoods - were getting locked into three-year contracts and told to be grateful. Price hikes? Absolutely. Bug fixes? We'll get back to you. The UI looks like it was designed in 2009 by someone who deeply resents the user. But you can't say any of that. Constructive criticism is treated like treason. So what do you do? You smile. You hit your impossible targets or you get managed out. You watch good people disappear overnight -- no party, no card, just gone, desk cleared, Slack deactivated. Then leadership sends a company-wide email about "exciting new chapters." I came here to build something. Instead I watched them burn it down and charge the customers for the smoke.