4 aug 2017
Reactie van Sixt
8yThank you for taking the time to provide us feedback with your review. We are happy to hear you believe our training sessions are organized and helpful. Our training department spends numerous hours in preparation for training to ensure our newly hired employees are in line with our company goals. As a trainee you initially come to basic training to learn about the rental sales agent position. This is your first role to master as a management trainee! We understand that it is hard to grasp everything in 4 days of training at our headquarters, so we have continuous training at the branch the weeks following. Additionally, all management trainees will come to headquarters after every 3 months for a 12-15 month period to test their knowledge on that rotation. This gives our training and management team insight into how you are progressing. We continuously coach if there are areas that need to be improved. You will also shadow during each branch rotation, so this should provide comfort-ability for all trainees to ask questions and effectively communicate.
Unfortunately, the management trainee position is a demanding role that requires long hours and fluctuating schedules. Our recruiters make it very clear in the initial phone screen and interview that all candidates must be open to working 49.5 hours a week and must not have any scheduling restrictions. We have some branches located at airports that are open 24/7 and require employees to work evenings or weekends. Along with the demanding schedule, we focus on the satisfaction of our customers. We understand that it is not ideal, but if a customer needs a vehicle quickly, our managers may have to wash a car and get it turned around for the customer in an efficient manner.
We value your experience as a member of our team and encourage you to reach out to our VP of HR about your experience. We can further address your concerns and see where we can help! Please contact Gaddy Fernandez at 954-874-1793.