Great place to work - werkgeversreview Technical Supervisor bij Smart IT Support

5,0
10 sep 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Company is supportive of employees needs. Progression is amazing, I started as an apprentice in 2014 and worked through all of the departments of the helpdesk and then moved in to management. All the staff are friendly and easy to work with. All senior management in the support department are massively supportive on a personal and professional level. I worked here for 8 and a half years and it was sad to leave but I stay in contact with the staff and management.

Minpunten

No cons to enter here

Reactie van Smart IT Support
9mo
Thank you for sharing your experience and for all the years you dedicated to Smart IT. It’s great to hear how you progressed from apprentice through to management, and we’re proud to have been part of that journey. Wishing you every success in the future!

Ontdek andere reviews over Smart IT Support

5,0
22 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company's dedication to excellence and innovation makes it an exciting place to work, with ample opportunities for career advancement. Overall, Smart IT stands out as a company that truly cares about its employees, making it a fantastic place to build a career.

Minpunten

none that i can think of

Reactie van Smart IT Support
9mo
Thank you for leaving us a review. We’re really proud of the opportunities to grow within the company, in fact, most of our managers have progressed into their roles. We truly believe Smart IT is a fantastic place to build a career.
1,0
7 sep 2023
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Majority of the staff are friendly, close enough to many different food places

Minpunten

Hostile environment created by managers, reasonable adjustments not made when I made a disability known when lesser adjustments were made for all other employees. Was made very obvious from very early on that I was not wanted as an employee by the MD, this included snide remarks and gossiping behind my back, purely because I asked for clarification on some things. Very heavily male environment, from speaking to other female colleagues they also felt the same as myself that this was not a nice environment for women to be in.

Reactie van Smart IT Support
1y
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear about your experience and regret that your time with us did not meet your expectations. We aim to create a welcoming environment for all employees and do our best to ensure everyone fits well within our team. We worked closely with you to help make the role a success and to integrate you into the team, but it became clear that the position was not the right fit. We genuinely want everyone to pass their probation and will strive to make every employment situation work. Regarding your mention of a disability, we were not aware of this and were not approached with any requests for reasonable adjustments. We take such matters very seriously and have a history of accommodating various needs for our staff, including those with disabilities or certain life commitments, as you have rightly mentioned. We are surprised by your comments regarding our Managing Director. The decision about your employment was not made by the MD, and you did not report directly to the Directors. Our directors are committed to making all staff feel welcome, and gossiping or making snide remarks is not behaviour they engage in or tolerate. Our management team is always open to communication, and we encourage all employees to reach out to managers or directors for any clarifications or concerns. Our doors are always open, and we pride ourselves on being approachable and supportive. While it is true that most of our engineers are male, we have a substantial number of female employees who enjoy working here and do not agree with your assessment. We are committed to fostering an inclusive and supportive environment for everyone. We appreciate your feedback and will use it to improve our workplace. We wish you the best in your future endeavours.
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