No Raises. Ever. - werkgeversreview Field Service Supervisor bij Smart Start

3,0
24 okt 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Job security. Something different every day.

Minpunten

No Raises. Ever. They will give you a promotion, but call it a "lateral move". Then you will have more responsibilities - basically the responsibilities that you would get with a promotion, except without the raise and without the title. Plenty of pats on the back for a job well done. They will blame their superiors for not giving the raise after it was promised to you. After doing the math, comparing your salary vs. hours put in, you'd be better off with an hourly job elsewhere. Huge discounts commonly given to complaining customers to hush them. Local employees are the front line between the customer and the company. The employees take the brunt of the customers wrath (customers are DUI offenders, needing a breathalyzer installed to get their license back). Employees are simply not compensated fairly for their efforts.

Ontdek andere reviews over Smart Start

5,0
21 mei 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I feel like I am totally valued and have been given advancement opportunities. It’s nice to have your skills recognized and rewarded.

Minpunten

None at all so far.

3,0
2 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent entry-level job for gaining experience in 12-volt electronics and automotive installation.

Minpunten

Since the hedge fund acquisition, the company has entered a downward spiral. There has been a noticeable shift toward prioritizing metrics and bottom-line profits over employee retention and customer service. The family atmosphere is almost gone, replaced by cost-cutting measures. While Smart Start used to be an innovator, it is now lagging behind; technicians are forced to rely on what seems to be 20+ year-old device tech and a clunky, outdated Java-based legacy application.

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