Odd Work Culture, Terrible Training - werkgeversreview Customer Service Representative bij SmartScripts Pharmacy

1,0
16 sep 2022
Aanbevelen
Goedkeuring directeur
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Pluspunten

Some great co-workers, and you mostly don’t have to work on weekends

Minpunten

Company did not train Customer Care well at all. I was pretty much just thrown into it and had to talk to customers about their life saving meds without the proper training. Patients were always very upset, rightfully so.

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5,0
9 jan 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work for it being remote

Minpunten

A lot of ups and down a

5,0
9 aug 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

At SmartScripts, we have a very collaborative team work environment where ideas are shared freely to improve our efficiency, accuracy, and reliability as a company. I personally have found it refreshing to work for a company that is not interested in doing things the way they have always been done, and is willing to push the bounds of an industry to serve the needs of our growing client base.

Minpunten

There are very few cons to contributing to this laid back work environment. The only improvement I would make is opening up the communication channels, and making sure sure the entire team is informed about upcoming projects or changes in workflow so we can better prepare.

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Reactie van SmartScripts Pharmacy
8y
Thank you for your comments and suggestions. Working outside the box to find new and better solutions to old problems is our inspiration, and you as part of our team are the ones who make it happen. Great point on the reviews and communications, we will structure those into regular protocol.
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